Visual Basic, WindowsNT Networking
Technical Skills:
*Macintosh O/S troubleshooting
*Software/Hardware installation
*Assigning User ID/Passwords/Profile
*Customizing/Configuring software applications
*Created print Server for cross platforms
*Troubleshooting Windows NT O/S problems
*Network experience with Win NT/MAC
*TCP/IP protocol configurations:SNMP/DHCP/WINS
*Provide Technical Support to clients
*Managing Information and accessibility to main frame
*Knowledge of DOS commands
*Performing backup/hard drive maintenance operations
*HTML 4.0
*Scholarship winner dedicated to hard work
*Flexible and willing to learn
*Excellent customer service skills, loves interacting with people
*Clearly communicates ideas and concepts in group settings
*Excellent problem solving skills
*Actively responds to managers, fellow employees, and clients
*Experience writing reports, proposals, and memos
Sony Electronics
San Jose, CA. 95134
MIS Administrator
October 1999 to Present
Manage, troubleshoot and fix PC’s. Diagnose and support Novell/NT network computers for 25 users. Support MS Outlook 98’.
Community Foundation of Silicon Valley
San Jose, CA. 95113
MIS Assistant System Administrator
July 1999 to Oct. 1999
Manage, troubleshoot and fix PC’s. TCP/IP, Help design and support Network for 30 users. Support MS Office 2000 suite, Outlook 2000.
San Jose State University
San Jose, CA. 95192
MIS Assistant Manager
May 1999 to July 1999
Manage, troubleshoot and fix Mac/Win98 O/S, Print Servers, Support Network, Upgrade Software/Hardware as necessary.
Cutek Research
San Jose, CA 95134
AutoCad Designer
July 1998 to Sept 1998
Installed, troubleshot, and configured AutoCad R14. Contributed to training and developing a Cad team.